Late for Lunch by Laura V. Page

One day, Laura finds herself waiting for a friend who is late for lunch. She becomes frustrated. Suddenly, she recalls a lunch four months earlier when she was the one that was late. Instead of getting angry at her friend, Laura elects to model the wonderful words used with her when she was late. The point of the story is “frame your feedback to fit the facts.”

The Limits of Authority by Bob Shaver

Imagine Bob’s surprise when he discovers one of his 16 employees is falsifying work reports as county employee working with Vietnam veterans on their benefits. Bob does his due diligence and confronts the employee. However, he neglects to give the employee due process. The point of the story is “respect each and every right.”